Refund policy

Returns and Refunds

Our personalized baby blankets and woven icon tapestries are made to order. We don’t accept returns or exchanges for a change of mind.

If your item arrives damaged, defective, or different from what you ordered, please reach out through our Contact page as soon as possible. Include your order number and a brief description of the issue. If the issue is visible, please attach a clear photo of the item showing the problem. We’ll review your request and arrange a replacement or refund as appropriate.

For personalized blankets, please double-check the Amharic spelling before placing your order. If the name on your blanket differs from what you entered, please contact us so we can make it right.